The solution steps for the error "Cannot encode tr.gov.tubitak.uekae.esya.asn.cms.SignedData@ ..." in the above statement are given below.

The "Certificate Store" file related to the e-signature problem that occurs in some users with the EBYS version update needs to be renewed.

For the renewal process;

Step 1: Download the SertifikaDeposu.svt file to your computer. CertificateStore.svt

Step 2: This Computer -> Local Disc (C:) -> Users
-> "Computer Name" -> .certadeposu folder and drag the file you have downloaded here. Click on "Copy and Replace" or "Replace Target File" from the options that appear.

Step 3: Log out of EBYS and log in again.

After the relevant steps, the e-signature certificate problem will be fixed. If there is a situation that is not fixed, you can contact us.